How can we help?

Common questions

How do I start my first exploration?

Create your account, complete onboarding, then allow location for active exploration when you are ready to begin.

How do I delete my account and my map?

Open your account settings and request account deletion. Deletion is processed after confirmation.

What happens if location is disabled?

Live exploration pauses until location is enabled again from your device settings.

I have a problem with the map or notifications.

Check background services, update app permissions, restart, then share your device model and app version with us.